常見處理方式
- 掃描或拍攝藥袋失敗：請改用手動輸入藥名與用法。
- 藥名找不到：請保留藥袋原文，讓藥師或醫師確認。
- 提醒時間不正確：請回到用藥清單補上每日一次、每日兩次、每日三次或睡前等用法。
- 資料更新失敗：請確認網路連線，稍後在 Wi-Fi 環境再試一次。
Common Fixes
- If medicine-bag scanning fails, enter the medicine name and directions manually.
- If a medicine cannot be found, keep the original bag text and ask a pharmacist or doctor to confirm it.
- If reminder times are wrong, return to the medication list and add the correct directions, such as once daily, twice daily, three times daily, or bedtime.
- If data update fails, check the network and try again later on Wi-Fi.
問題回報
請描述手機型號、系統版本、App 版本、操作步驟，以及不含個人敏感資料的錯誤截圖。
醫療安全
安心藥盒不提供個別診斷或處方建議。所有用藥變更都應由合格醫療專業人員確認。
Report a Problem
Please include the phone model, system version, app version, steps to reproduce, and screenshots that do not contain sensitive personal information.
Medical Safety
SafeMed Box does not provide individual diagnosis or prescription advice. Any medication change should be confirmed by a qualified healthcare professional.